This happens even if your account has already been verified. Some users say that they get a message saying that when they add an email on their Mac, it is unable to verify account name or password on Mac mail. However, it is just normal that from time to time you might encounter some issues with it.Īn example of which is when you try to access or add another email account on your Mac device. * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.Mac is known to be one of the most popular brands of laptops and computers because of its fast, reliable, and safe security. Grace - * Beware of scammers posting fake support numbers here. If you have updates please do not hesitate to share with us. Turn off two-step verification for your Microsoft account Step 4: After that, delete the OfflineCache folder on your screen. Then, click the Library, choose Mail, and then click on IMAP_account_name. Step 3: Then, go to your cache folder by clicking on the User option and then click on your profile. Step 2: After that, simply close your Mail application. “defaults write AppleShowAllFiles TRUE killall Finder” Step 1: Go ahead and launch the Terminal on your Mac and then key in this path and then hit Enter: Once that you have a corrupted cache on your mail on your Mac, you may get this error. Is there a mysterious cache that I need to clear? Is there any way to add account information to my Mac or phone by logging in online?īased on your error message, you may try these methods one by one to see how it goes:ġ: delete and re-add your email account again on Mac, for your reference:Ģ: remove your offline mail cache folder. Logging in as an "Exchange," "Microsoft 365," "Outlook," or generic accounts Removing the previous Gsuite hosted account entirely In addition, I can login to my Microsoft 365 email using a web browser.
I was successful adding the address to Microsoft 365 using mail on my iPhone (which I did not previously use), which brought me to a url to add the account. I receive a similar error when trying to login to Gmail. Similarly, I can't add the account to the Gmail app that I use on my phone.Įvery time I try to login, I get an error that says, "Unable to verify account name or password." on my Mac. Microsoft 365 mail to my native Mac Mail app that I had been using previously with Gsuite. I also have a separate personal and work account associated with the address. The email address is identical, but is now hosted my Microsoft 365. My startup recently ported our email account managing from Gsuite to Microsoft 365.
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